Terms and Conditions
Effective Date: 27th may 2025
Welcome to Solmii. By accessing or using our website (hosted on Shopify), placing an order, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. About Us
Solmii is a jewelry brand offering thoughtfully crafted jewelry items. Our products are sold exclusively through our website.
📧 Contact Email: getsolmii@gmail.com
🌐 Website: www.solmii.com
2. Use of Our Website
By using this site, you agree to:
- Provide accurate, current, and complete information when purchasing
- Not use the website for illegal or unauthorized purposes
- Not copy, distribute, or exploit any content without permission
We reserve the right to refuse service or cancel orders at our sole discretion.
3. Products & Pricing
- All products are subject to availability.
- We reserve the right to modify product details, pricing, or discontinue items at any time.
- Prices are listed in INR [Indian rupee], and taxes or shipping charges may apply.
4. Orders & Payments
- Orders are placed securely through our Shopify website.
- Payments are processed through Razorpay, a trusted and encrypted payment gateway.
- Once you place an order, you will receive a confirmation email and a whatsapp message.
- We reserve the right to cancel any order if there is an error in pricing, stock, or payment authorization.
5. Shipping & Delivery
- We use Shiprocket to deliver your orders to your provided address.
- Shipping timelines may vary based on your location and courier partner availability.
- You will receive a tracking link once your order is shipped.
Note: We are not responsible for delays caused by courier partners, natural events, or incorrect addresses provided by the customer.
6. Returns & Refunds
Please refer to our separate Refund & Return Policy for information on returns, cancellations, and refunds.
7. Intellectual Property
All content on the Solmii website — including product photos, logo, text, and designs — is the intellectual property of Solmii. Any unauthorized use is prohibited.
8. Promotions & Discounts
Promotions, discount codes, and offers are subject to change without prior notice. Offers cannot be combined unless explicitly mentioned.
9. Third-Party Services
We use trusted third-party services such as:
- Shopify for hosting and store operations
- Razorpay for payment processing
- Shiprocket for shipping
- Meta Ads for marketing and remarketing campaigns
These services may collect or process user data. Please review their individual privacy policies for more information.
10. Limitation of Liability
Solmii shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use or inability to use the website
- Delays or delivery failures
- Inaccuracies in product descriptions or content
11. Indemnification
You agree to indemnify and hold harmless Solmii, its owners, affiliates, and partners from any claims or demands arising out of your violation of these Terms.
12. Governing Law
These Terms are governed by and construed under the laws of India. Any disputes shall be resolved in the jurisdiction of [Insert City/State where your business is registered].
13. Changes to Terms
We reserve the right to update or change these Terms at any time. Continued use of the site after changes constitutes your acceptance of the new Terms.
14. Contact Information
For any questions about these Terms & Conditions, you can contact us at:
📧 getsolmii@gmail.com