Privacy Policy

Effective Date: 27th may 2025

At Solmii, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms of this policy.

 

1. Who We Are

Solmii is a jewelry brand that operates through the website hosted on Shopify. We sell jewelry products and use third-party services to handle payments, shipping, and marketing.

📧 Contact Email: getsolmii@gmail.com

 

2. Information We Collect

a. Personal Information

We collect the following when you make a purchase or sign up:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via Payu)

b. Automatically Collected Information

We also collect:

  • IP address
  • Browser and device information
  • Shopping behaviour and interaction on our website (through Shopify and Meta Pixel)

 

3. How We Use Your Information

We use your data to:

  • Process and ship your orders
  • Send you order confirmations and updates
  • Offer customer support
  • Improve our website and customer experience
  • Run marketing and retargeting campaigns through Meta Ads (Facebook/Instagram)
  • Comply with legal obligations

 

4. Sharing Your Information

We share your information only with trusted third parties to fulfill your orders and improve your experience:

  • Shopify: Website platform that hosts and manages our store
  • Razorpay: Secure payment gateway that processes your payments
  • Shiprocket: Shipping partner used for order deliveries
  • Meta (Facebook/Instagram): To run ads and remarketing campaigns using Meta Pixel

We do not sell your personal information to third parties.

 

5. Cookies and Tracking

Our site uses cookies and tracking technologies to:

  • Store your preferences
  • Analyze site traffic and behaviour
  • Power personalized ads (via Meta Pixel)

You can disable cookies in your browser settings, but some features may not function correctly.

 

6. Your Rights

Depending on your location (e.g., under GDPR), you may have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails (you can unsubscribe anytime)
  • Object to certain processing
  • Request data portability

To exercise your rights, email us at getsolmii@gmail.com.

 

7. Data Security

We use secure platforms (Shopify, Payu, Shiprocket) and industry-standard security measures to protect your data. However, no method of transmission over the internet is entirely secure.

 

8. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill legal obligations, including taxation and record-keeping.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We recommend reviewing it regularly.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled:

📧 Email: getsolmii@gmail.com